▲ Psychosocial Regulations 2023 · Section 27
Psychosocial risk is a WHS obligation. Not a culture initiative.
The 2023 psychosocial amendments did not create a new duty. They made an existing one enforceable — with the same force as any physical hazard regulation, and with personal officer liability attached under Section 27. Fulcra turns that obligation into documented, defensible evidence of due diligence.
62%
Of teachers report high or very high stress
1 in 3
School staff considering leaving the profession
47%
Of construction workers report psychosocial exposure
$220K+
Average WHS fine
§ 01 — The Obligation
The regulator no longer asks whether your people are stressed. It asks what you documented before they were.
Under the WHS Regulations as amended in 2023, a person conducting a business or undertaking must identify psychosocial hazards, assess the risks they create, and implement control measures — in that order, and in writing. The Managing Psychosocial Hazards at Work Code of Practice sets out what a compliant process looks like, and it is the standard an inspector applies when a complaint, an incident, or a workers compensation claim brings your organisation into view.
Section 27 places the due diligence duty on officers personally — the Principal, the Director, the Board Chair, the CEO. The question in an investigation is not whether the organisation cared about its people. It is whether the officer can produce the survey, the risk assessment, the control documentation, and the review cycle. Intent is not evidence. Documentation is.
§ 02 — The Hazard Categories
Ten hazards. Every workplace carries several.
Psychosocial hazards are defined, categorised, and regulated. The survey exists to establish which ones your workplace actually carries — and at what severity — before the regulator establishes it for you.
- / 01
Unreasonable workload and job demands
- / 02
Low role clarity and conflicting responsibilities
- / 03
Poor support from supervisors or systems
- / 04
Bullying, harassment, and interpersonal conflict
- / 05
Occupational violence and aggression
- / 06
Fatigue and inadequate recovery
- / 07
Remote and isolated work
- / 08
Exposure to traumatic events and content
- / 09
Poorly managed organisational change
- / 10
Inadequate recognition and reward
§ 03 — How Fulcra Delivers
From survey to standing evidence. In four movements.
/ 01
Survey
A structured psychosocial hazard survey deployed across your workforce, with a scoring index that converts responses into a measurable exposure profile — not anecdote.
/ 02
Assess
A formal risk assessment against the WHS Regulations hierarchy of controls, delivered as a board-ready document your officers can table as evidence of due diligence.
/ 03
Control
Control strategy documentation matched to the hazards the survey actually found — practical, sector-specific, and written in the format a regulator expects to see.
/ 04
Govern
The obligation is ongoing, so the system is too. Survey cycles, register updates, and board reporting run inside the Fulcra retainer — the evidence trail stays current between audits.
▲ Capability Delivery
Alongside the documentation system, Fulcra delivers psychosocial safety webinars and half-day workshops — facilitated by a former TAFE Dean with over four decades of workplace facilitation experience, including two complete psychosocial safety programs delivered for the South Australian Skills Commission. Attendance and completion records feed directly into your governance register.
§ 04 — Proven With Government
Two complete psychosocial safety programs delivered to the SA Skills Commission — hazard identification, risk assessment, and practical control strategies, working directly with leadership and frontline teams.
Fulcra provides WHS governance and compliance management services. We govern the paperwork. We do not practise the law. For legal matters, clients are referred to a qualified WHS solicitor.
§ 09 — Next Step
Find out where your governance gaps are — before your regulator does.
A 15-minute discovery call to map your highest-exposure obligations and what evidence you currently hold against them. No deck. No pitch. A short, structured conversation.
/ Direct
admin@fulcrasolutions.com.au/ Coverage
South Australia · National engagements
/ Delivery
Remote · Hybrid · On-site
/ Sectors
Schools · Construction · Childcare